Support

Visit the Encrypt Files guide to see how to encrypt a file!

ATOFIA Cipher+™ is solely dedicated to the encryption of plaintext files only.

You can encrypt over 100 plus different plaintext file types. For the official list, visit the Approved Extension guide.

All of your encrypted files reside locally on your computer under: ATOFIAe\Encrypted Files.

No, folders and directories are currently not supported.

No, hard drives are currently not supported.

No, only one file at a time can be encrypted.

The maximum plaintext file size limit is 333K per file.

There is no limit to the number of files than you can encrypt, other than the available free space on your machine or storage device.

No. ATOFIA servers are not set up to store your encrypted files, so it is up to you to decide where you would like to store them.

No. ATOFIA does not have access to your encrypted files. You have complete control over your files and who has access to them.

No. ATOFIA cannot scan or copy your encrypted files.

Yes.

No. Your encrypted files can only be decrypted and read by the machine that licensed the application.

It's so easy. Click here to see how to share a file.

You can share your encrypted files with people in your organization that have ATOFIA Cipher+™ installed on their computers.

No. Your colleagues must have ATOFIA Cipher+™ installed on their computers in order to receive encrypted files from you.

No, sharing encrypted files with people outside of your organization is not supported.

Your group consists of selected team members within your organization that have installed and activated ATOFIA Cipher+™.

Currently, your organization's account admin is the only person authorized to edit the team members in your group.

Visit Decrypting a File to see how to decrypt your ATOFIA files.

No, only one file at a time can be decrypted.

All of your decrypted plaintext files reside locally on your computer under: ATOFIAe\DecryptedFiles.

Yes, once you have decrypted a file, you can move it to wherever you prefer.

Only you and the people that you select within your organization can decrypt your ATOFIA files. You have complete control and visibility of who gets to decrypt your files.

No. ATOFIA cannot decrypt your files.

No. ATOFIA does not have access to your decrypted files on your local computer. You have complete control over your files and who has access to them.

No. ATOFIA does not store your decrypted files on their servers. You and only you decide where your files are stored.

No. ATOFIA cannot scan or copy your decrypted files.

Click the X in the right top corner of the header.

No. Since there may be a system-critical problem that interferes with the normal operation of your windows environment, we recommend that you do not run the application until your computer is running normally.

No. During the installation of the application, certain information is taken from your motherboard and network card to help create your digital fingerprint. If hardware is changed, then the digital fingerprint changes and the license is void.

If the application has been tampered with, its functions will be disabled, and any encrypted or decrypted files may not be recoverable.

The process may take up to five (5) business days.

No. Unfortunately, ATOFIA has no means to repair or recover damaged or destroyed files.

No. Your license is not transferable.

No. Offline access to the application is not available.

Yes. Before access is granted to the application, your binary fingerprint is verified through a multi-source authentication process, including interaction with our cloud-based server.