Frequently Asked Questions
How do I encrypt a file?
Visit ___ to see how to encrypt a file.
What type of file can I encrypt?
ATOFIA Keyless File Encryptions is solely dedicated to the encryption of plain text files only.
What types of plaintext files can I encrypt?
You can encrypt over 100 plus different plaintext file types.
What types of plaintext files can I encrypt?
You can encrypt over 100 plus different plaintext file types. For the official list, visit ____
After my plaintext file is encrypted, what is the new file extension name?
The new file extension name is .ATOFIA
Where are my encrypted files located?
All of your encrypted plaintext files reside locally on your computer under: ATOFIAe\Encrypted Files.
Can I encrypt a folder or directory?
No, folders and directories are currently not supported.
Can I encrypt a hard drive
No, hard drives are currently not supported.
Can I encrypt more than one plaintext file at a time?
No, only one file at a time can be encrypted.
What is the maximum plaintext file size limit per file?
The maximum plaintext file size limit is 500K per file.
Is there a limit to the number of files I can encrypt?
There is no limit to the number of files than you can encrypt, other than the available free space on your machine or storage device
Does ATOFIA store my encrypted files on their servers?
No. ATOFIA does not store your encrypted files on their servers. You are the only one who decides where your files are stored. All encryption is performed client side.
Does ATOFIA have access to my encrypted files?
No, ATOFIA does not have access to your encrypted files. You have complete control over your files and who has access to them.
Can ATOFIA scan or copy my encrypted files?
No, ATOFIA cannot scan or copy your encrypted files.
Can I download my encrypted files to a storage device?
Can I decrypt and read my encrypted files on my storage device?
No, the encrypted files can only be decrypted and read by the machine that licensed the application.
Encrypt & Share Files
How many people can I share an encrypted file with at the same time?
You can share your encrypted files with people in your organization that have ATOFIA Keyless File Encryption installed on their computers.
Can I share my encrypted files with people within my organization that do not have the application installed on their computers?
No, your colleagues must have ATOFIA Keyless File Encryption installed on their computers in order to receive encrypted files from you.
Can I share my encrypted files with people outside my organizations?
No, sharing encrypted files with people outside of your organization is not supported.
Who is on my contact list?
Your contact list consist of people within your organization that have installed and activated ATOFIA Keyless File Encryption.
Can I edit my contact list?
No, you cannot edit your contact list at this time. Currently, your organization’s account admin is the only person authorized to edit your contact list.
Can I decrypt more than one ATOFIA file at a time?
No, only one file at a time can be decrypted.
Where are my decrypted files located?
All of your decrypted plaintext files reside locally on your computer under: ATOFIAe\DecryptedFiles.
Can I move my decrypted files from ATOFIAe\DecryptedFiles?
Yes, once your files have been decrypted, you can move them to wherever you prefer.
Who can decrypt my ATOFIA files?
Only you and the people that you select within your organization can decrypt your ATOFIA files. You have complete control and visibility of who gets to decrypt your files.
Can ATOIFA or any other third party decrypt my files?
No, ATOFIA , nor any other third party, can decrypt your files. You have complete control and ownership of all of your ATOFIA files. Every file is end to end encrypted.
Does ATOFIA have access to my decrypted files on my local computer?
No, ATOFIA does not have access to your decrypted files on your local computer. You have complete control over your files and who has access to them.
Does ATOFIA store my decrypted files on their servers?
No, ATOFIA does not store your decrypted files on their servers. You and only you decide where your files are stored. ATOFIA cannot access your files.
Can ATOFIA scan or copy my decrypted files?
No, ATOFIA cannot scan or copy your decrypted files.
How do I expand the dashboard to full view?
Click the expand/collapse arrow at the top right outside edge of the menu panel.
How do I log out of the application?
Click the X in the right corner of the header or the lock icon in the right corner of the footer.
Should I use the application when my computer is in safe mode?
No. Since there may be a system-critical problem that interferes with the normal operation of your windows environment, we recommend that you do not run the application until your computer is running normally.
If I replace my computer’s motherboard or network card, is my license still valid?
No. During the installation of the application, certain information is taken from your motherboard and network card to help create your digital fingerprint. If hardware is changed, then the digital fingerprint changes and the license is void.
What happens, if I (or anyone else) attempt to decompile or tamper with the application?
When any form of tampering occurs, the encryption and decryption functions of the application are disabled. Please contact firstname.lastname@example.org to the restore the functionality.
How long does it take to restore the encryption and decryption functionality?
The process may take up to five (5) business days.
If tampering occurs, what happens to my ATOFIA encrypted files?
Your encrypted files should remain encrypted and unharmed (but not guaranteed).
If my encrypted files are damaged or destroyed during the tampering process, can ATOFIA repair or recover the files?
No. Unfortunately, ATOFIA has no means to repair or recover damaged or destroyed files.
Is my license transferable?
No, your license is not transferable.
Is offline access to the ATOFIA Keyless File Encryption available?
No, offline access to the application is not available.
Do I need internet connection to access ATOFIA Keyless File Encryption?
Yes, machine and user credentials must be identified and verified by our cloud-native authentication server before access is granted to the application.